Solution Delivery
Inception Health delivers innovative healthcare solutions through strategic consulting, networking, and a flexible build, buy, or partner approach tailored to each challenge.
Transforming Healthcare Challenges into Solutions
At Inception Health, our Solution Delivery practice helps our parent Healthcare System navigate complex challenges that traditional problem-solving approaches cannot address. We combine deep healthcare expertise with innovation methodologies to identify, develop, and implement solutions that drive meaningful improvements in care delivery and operational efficiency.
Our Approach
Organizational Consulting
We begin by working closely with stakeholders across the organization to understand the core challenges they face. Our consultative approach includes:
- Deep problem exploration to uncover root causes and systemic issues
- Stakeholder interviews across clinical, operational, and technical domains
- Process mapping to identify friction points and opportunities
- Data analysis to quantify challenges and establish baseline metrics
This thorough discovery process ensures we're addressing the right problems with the right solutions.
Strategic Networking
We leverage our extensive network to identify potential solutions and approaches:
- Industry scanning to identify emerging technologies and methodologies
- Peer health system collaboration to learn from others' experiences
- Innovation ecosystem engagement with accelerators, incubators, and investors
- Academic partnerships to access cutting-edge research and expertise
Our connections across the healthcare innovation landscape help us quickly identify promising approaches to complex challenges.
Quality Operating System Integration
We align our work with Froedtert ThedaCare's Quality Operating System, ensuring that our solutions:
- Support established improvement frameworks and methodologies
- Complement existing quality initiatives rather than creating parallel efforts
- Leverage standardized measurement approaches for consistent evaluation
- Scale effectively across the organization through established channels
This integration ensures our solutions fit seamlessly into the organization's broader quality and improvement efforts.
Beyond Traditional Improvement
Our team specializes in challenges that traditional improvement work cannot solve—problems that require:
- Novel technologies not currently available in the organization
- New business models that reshape how care is delivered or paid for
- Cross-functional solutions that span traditional organizational boundaries
- Disruptive approaches that fundamentally rethink existing processes
When standard improvement methodologies reach their limits, our solution delivery approach provides a path forward.
Our Solution Delivery Framework: Build, Buy, Partner
Build
When a challenge requires a unique solution that doesn't exist in the market, we build it ourselves. Our in-house product development capabilities allow us to create custom solutions tailored to specific healthcare needs.
Examples:
- Here Health: Developed a digital-first primary care model to address provider shortages and access challenges
- Inception Intelligence: Built an AI ecosystem specifically designed for healthcare contexts and workflows
- Clinical workflow tools: Created custom applications to address specific operational inefficiencies
We invest in building solutions when they address critical strategic needs and require deep integration with our health system's unique processes and systems.
Buy
For challenges where effective solutions already exist in the market, we leverage our strategic procurement expertise to identify, evaluate, and implement the best options.
Examples:
- AVIA Collaborations: Participated in collaborative technology assessments to identify best-in-class solutions for digital patient engagement
- Panda Health: Utilized this digital health marketplace to streamline vendor evaluation and selection
- Market scans: Conducted comprehensive evaluations of available technologies for remote patient monitoring
Our buy approach includes rigorous vendor assessment, pilot testing, and implementation planning to ensure successful adoption and value realization.
Partner
When a challenge requires innovation but building from scratch isn't optimal, we form strategic partnerships with early-stage companies to co-develop solutions.
Examples:
- Startup collaborations: Worked with emerging digital health companies to adapt their platforms to our specific clinical workflows
- Co-development initiatives: Partnered with technology firms to create customized implementations of their core solutions
- Academic collaborations: Joined forces with research institutions to translate promising innovations into practical applications
Our partnership approach combines the agility and fresh thinking of innovative companies with our healthcare expertise and implementation capabilities.
Our Solution Delivery Process
Regardless of whether we build, buy, or partner, our solution delivery follows a structured process:
1. Problem Definition
We clearly articulate the challenge, its impact, and the desired outcomes, ensuring alignment across stakeholders.
2. Solution Strategy
Based on the nature of the problem, we determine whether to build, buy, or partner, considering factors like urgency, uniqueness, and strategic importance.
3. Solution Development
We execute the chosen strategy, whether that's internal development, vendor selection, or partnership formation.
4. Implementation Planning
We create comprehensive plans for rolling out the solution, including training, change management, and technical integration.
5. Deployment & Adoption
We carefully manage the solution's introduction to ensure successful adoption and minimize disruption.
6. Measurement & Refinement
We continuously evaluate the solution's impact and make adjustments to optimize performance and value.
The Inception Health Difference
Our Solution Delivery practice stands apart through:
- Healthcare-specific expertise that understands the unique challenges of clinical environments
- Innovation methodologies adapted specifically for healthcare contexts
- Flexible approach that selects the right delivery model for each challenge
- Implementation focus that ensures solutions deliver real-world value
- System integration that connects solutions to the broader healthcare ecosystem
By combining these elements, we deliver solutions that not only address immediate challenges but create lasting value for patients, clinicians, and the healthcare system.